In Corporate Identity and Brand Management subject, guest divine profit is one of important topic to discuss. Questionnaire down the stairs atomic number 18 some of specific points of polar method, your answer will be useful for our research. Raffles learner want to find appear what passel prize some this matter. give thanks you. 1. Do you guide a large(p) birth in guest go? If yes, disport explain. * Yes rationalize: * No 2. Do you ware bad experience in electronic customer service such as online service or telephone service? If yes, enliven explain. * Yes relieve: * No 3. Do you think employees attitude or behavior will pretend customer. If yes, transport explain * YesExplain: * No 4. match to your experience, if you had a bad experience of customer service in a company. ordain you go back again? If no, enrapture explain * YesExplain: * No 5. leave alone you share your bad experience with your friends, family and people around you about customer service? If yes, please explain. * YesExplain: * No 6. Imagine in a working place, you have a conflict with a colleague for a long time. Will you decide to vary or change to another clientele? If yes, please explain.
* YesExplain: * No 7. Do you think company indemnity will affect customer service? If yes, please explain. * YesExplain: * No 8. Do you think poor customer service ass destroy a brand in short finis? If yes, please explain. * YesExplain: * No 9. By gi ving a skilful to customer for a purpose. D! o your think its a right affair to do? If no, please explain. * YesExplain: * No 10. When a brand provided focuses on customer service and avoid other factors, do you think the brand will be successful? If no, please explain. * YesExplain: * NoIf you want to get a full essay, order it on our website:
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